Contact Us

Other ways to contact us

Talk to us

During our business hours (9am-4pm AWST, Monday to Friday, please call us):

1300 RED APE (1300 733 273)

International callers, please dial +61 892 988 016

Post us your mail

The Orangutan Project

PO Box 1414


Frequently Asked Questions

Can I visit my orphan?

Our orphans are kept in quarantined centres – unfortunately they are not open to the public.

Why is my orphan still up for adoption even though I’ve just adopted it?

Our adoptions are not exclusive – many people can adopt the same orphan – we currently have over 2000 orphans in care, the money goes into a pool to help all of them including the orphan you have adopted off our website.

How much of my adoption fee goes to helping the orangutans?

100% of our adoption fees go directly towards the centres we help support.

What opportunities are there to volunteer in Australia/Borneo?

Please refer to our volunteer information page on our website.

How long does it take for my adoption pack to arrive?

Please allow 5-7 business working days (10 business working days over the Christmas period).

Why aren’t I receiving any regular updates on my orphan?

We receive our updates every six months from the care centres – they are sent to you every April and November of each year.  Your orphan updates are found here.